Shipping Policy

At The Lake Studios, we strive to provide you with a seamless shopping experience from start to finish, including prompt and efficient shipping of your orders. Please read the following shipping policy carefully to understand our procedures and timelines.

Order Fulfillment:
Orders are typically fulfilled within 24 hours of being placed on our website.
In the event of high order volumes or unforeseen circumstances, fulfillment may take up to 48 hours.

Shipping Timelines:
Once your order has been fulfilled, it will be shipped out within 48 hours, excluding weekends and holidays.
Orders placed on Friday after 5:00 PM EST will be shipped within 72 hours.
We utilize USPS (United States Postal Service) for shipping services.

Estimated Delivery Time:
Following shipment, your order will typically arrive within 5-7 business days.
Please note that delivery times may vary depending on your location, postal service delays, or other factors beyond our control.

Order Tracking:
Once your order has been shipped, you will receive a confirmation email containing tracking information.
You can track the status of your package using the provided tracking number on the USPS website or through our website's order tracking feature.

International Shipping:
At this time, we only offer shipping within the United States. We do not ship internationally.

Shipping Fees:
We offer a flat rate shipping fee of six dollars. We offer free shipping for orders placed over one hundred dollars.
Shipping fees will be displayed at checkout before you finalize your purchase.

Customer Support:
If you have any questions or concerns regarding your order's shipping status, please don't hesitate to contact our customer support team.
You can reach us via email at info@shopthelakestudios.com. Please make sure to have your order number in the subject line so it is easier for us to find your order.
Our customer support team is available Monday through Friday 8am - 6pm.

Disclaimer:
While we make every effort to ensure timely delivery of your orders, we cannot be held responsible for delays caused by external factors such as weather conditions, postal service disruptions, or incorrect shipping information provided by the customer.
By placing an order on our website, you acknowledge and agree to abide by the terms outlined in this shipping policy.

Thank you for choosing The Lake Studios. We appreciate your business!